When we supply the transformer to our customers, we will also provide product manual and detailed installation drawings at the same time. After you receive your ordered products, our marketing and service staff will sincerity, patience to remind you some installation notices and normal operational natural conditions. If you encounter difficulties during the process of installation, our team also can offer some suggestions to you on the basic of our abundant experience and knowledge.
We company are able to meet customers’ demand of spare parts, when needed. You can inform us which spare parts you need when make the order. These spare parts can be send to you along with the whole transformer, of course, separately delivered also can be chosen. With our capacity, we will try to meet customer needs as much as possible.
Some Spare Parts as below:
In fact, most of our company’s products are free- maintenance. It is not necessary for customers to consider more about maintenance issues. However, Our company promise that we staff are willing to present required solutions to customers at the fastest speed when his/her transformer is found out working problems.
We company guartee that testing report of every kind of transformers and other products can be provided. During the production process, a series of testing projects will be carried out according to China national standards and international standards.
So, at last we can sort out a complete testing report for each products. And these reports can be provide to customers together with products.